When repairs do not resolve the problem
A vehicle that repeatedly returns to the shop can disrupt work, family plans, and your confidence behind the wheel. MOJO LAW reviews recurring vehicle problems and warranty disputes for California consumers.
Eligibility depends on the vehicle, how and when it was purchased or leased, the applicable warranty, and the repair history. A recurring issue may warrant review, but it does not automatically make a vehicle a lemon.
Problems worth discussing
Mechanical & safety concerns
Engine, transmission, steering, suspension, braking, or other recurring concerns reported for warranty repair.
Electrical & technology concerns
Recurring screen, camera, sensor, charging, electrical, or other vehicle-system problems.
What to bring
- Purchase or lease agreement
- Warranty booklet and any service contracts
- Every repair order, including dates and mileage
- Manufacturer or dealer messages
- A simple timeline of recurring concerns and days at the shop
How a review works
We look at the reported symptoms, the repair attempts, the warranty terms, and the documents available. We also consider which procedures may apply to the manufacturer and claim. California has introduced different procedures for participating manufacturers, so the correct process should be checked for the specific situation.
Possible next steps may include gathering additional records, reviewing communications with the manufacturer, evaluating dispute-resolution options, or considering a claim. A consultation is an opportunity to discuss those options; it is not a promise of a buyback or settlement.
Common questions
Does a used vehicle automatically qualify if some warranty remains?
No. The transaction, warranty, vehicle history, and legal basis for a claim require review. Do not assume that remaining warranty coverage alone establishes Lemon Law eligibility.
Do I need a certain number of repair visits?
There is no single answer that resolves every claim. The problem, warranty, repair history, and applicable law matter. Keep all repair orders, even if the dealer wrote “could not duplicate.”
Should I contact the manufacturer?
Preserve any communications you have already sent or received. Notice requirements and procedures can vary, so discuss the facts and any proposed notice with an attorney.